áru
(üres)
A how-to guide to defining and implementing Customer Relationship Management. This book shows you: the various roles CRM plays in business; the range of CRM applications and uses, from sales force automation to campaign management to e-CRM and beyond; the context of some of the popular CRM...
tovább
A how-to guide to defining and implementing Customer Relationship Management. This book shows you: the various roles CRM plays in business; the range of CRM applications and uses, from sales force automation to campaign management to e-CRM and beyond; the context of some of the popular CRM buzzwords; and more.
leírás elrejtése- Kiadó: Pearson Education Limited
- Kód:
- Kiadás éve: 2001
- Nyelv: Angol
- Kötés: Fűzött (paperback)
- Oldalak száma: 336
- Csomag szélessége: 18.7 cm
- Csomag magassága: 23.4 cm
- Csomag mélysége: 1.9 cm
- Csomag súlya: 592 g
Recenzió